Guest Testimonials

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DealerRater Jun 21, 2025

Debbie was very knowledgeable and easy to work with. They were very accommodating and I would recommend them.

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DealerRater Jun 20, 2025

I required a replacement tire for a 2024 Prius. They acquired the tire in a day and installed it same day. Very pleasant and knowledgeable staff.

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DealerRater Jun 19, 2025

I always feel good about bringing my car to Rhinelander Toyota. The service is outstanding, efficient, and quick. I have great confidence in the mechanics as my car runs very well and I never have any issues. The front desk folks are friendly and efficient. The waiting area is like no other..as good as, or better than home! I feel so blessed to have their service available for my Toyota needs.

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DealerRater Jun 19, 2025

The service center was able to pick up and drop back off my vehicle from my work and fix a recall & change my oil. They finished ahead of schedule and were very friendly and professional

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DealerRater Jun 18, 2025

Great service department. Prompt and efficient. Communicated any additional work needed. Reasonably priced. Wonderful waiting room with complimentary popcorn and beverages.

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DealerRater Jun 18, 2025

Fast, courteous , efficient. Waiting room very comfortable. Service advisor was very knowledgeable . Coffee could use improvement

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DealerRater Jun 18, 2025

Prompt and great communication from all employees. Nice waiting room as well. Took less time than expected.

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DealerRater Jun 15, 2025

Rod, Haley, and Justin made leasing my Silverado an easy an and painless process! Thank you all!

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DealerRater Jun 13, 2025

Had our rav 4 in for service for oil change and tire rotation. Great job.

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DealerRater Jun 13, 2025

Always good service. Bought 3 cars from them and have been happy with all of them.

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DealerRater Jun 9, 2025

I walked into Rhinelander GM on Friday, May 23rd, feeling cautiously hopeful. I already had a recommendation from a friend for who to ask for, I had done my homework ahead of time, and I even researched how to talk to salespeople so I could be clear about what I wanted without feeling pushed or overlooked. I was hoping for a smooth experience, but part of me still expected to be disappointed or told I’d need to settle. But then I met Scott, and he taught me to never settle for anything less than exactly what I wanted. He ... Read More

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DealerRater Jun 9, 2025

They did a great job at Toyota to fix my tire.was very friendly and courteous

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DealerRater Jun 8, 2025

I had an awesome experience at this dealership, and I can’t recommend Brian Zohimsky enough! He was friendly, professional, and really knew his stuff. Any question I had, he answered quickly and clearly, making the whole process stress-free. From start to finish, everything was smooth and efficient. Everyone we dealt with was super friendly and went out of their way to help. If you’re looking for a great car-buying experience, this is the place to go. Highly recommend!

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DealerRater Jun 7, 2025

First time visiting this dealership. Quick check in, visited several times in the customer lounge by the service agent with updates. Sent a video via text from the mechanic with a run down of what he found. Quick and courteous service. Very pleasant experience.

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DealerRater Jun 6, 2025

I recently purchased a car from Rhinelander Gm, and I had a great experience from start to finish, and they got me the car I was looking for very quickly! Highly recommend!

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DealerRater Jun 6, 2025

Hannah made the process quick and efficient on the dealership end. I appreciated the help received.

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DealerRater Jun 4, 2025

Friendly and helpful. Had me in and out in 30 minutes for an oil change and tire rotation.

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DealerRater Jun 3, 2025

My Highlander needed the A/C serviced. The appointment was quick and the service was on time and resolved quickly. The service technician was professional and friendly.

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DealerRater Jun 2, 2025

Highly recommended and great customer service. Helpful in choosing your new dream vehicle, large variety on lot

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DealerRater Jun 1, 2025

Their staff go above and beyond to ensure that you are getting exactly what you want. They were willing to work with me to find a vehicle that was in my budget and found a lender who was able to keep my payments where I wanted them to be. My salesman (Kaden) and the rest of the staff made me feel welcome and valued.

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DealerRater May 30, 2025

Super friendly and helpful staff. Was able to make an appointment for tire rotation for the following day of my call.

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DealerRater May 30, 2025

I booked an appointment online and it didn't book properly, but when I showed up they still accommodated me and got things done faster than expected. Friendly staff during the whole appointment. Great service

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DealerRater May 29, 2025

I like the fact that things are explained of things about the service and what needs done in the future. I feel that I’m treated as a valuable customer.

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DealerRater May 24, 2025

Recently purchased a 2025 Denali Ultimate from Rhinelander Auto Group. From start to finish, it was a great experience. Brian, Brock and everyone else were wonderful. I highly recommend them.

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DealerRater May 23, 2025

If you are looking for the VERY best car dealership, I highly recommend Rhinelander Auto Group in Rhinelander, Wi. Not only do they employ the most knowledgeable and caring employees, but you will always feel valued as a customer.

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DealerRater May 23, 2025

They were very helpful and answered all our questions and concerns regarding our vehicle purchase. We are very satisfied and it makes purchasing a vehicle a great experience. Thanks to the entire staff.

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DealerRater May 22, 2025

Very professional service. They also found a tire leak that was reported and completed the best and most cost effective solution.

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DealerRater May 22, 2025

Expert reliable service from helpful friendly staff done in reasonable time. Always satisfied with their work.

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DealerRater May 22, 2025

Service was good. And everything was explain to me, I like the inspection video that they send you and just overall good service.

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DealerRater May 21, 2025

The Toyota Service Reps are all great! Great communication and service. The video walk around and text alerts let me know all I needed to.

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DealerRater May 21, 2025

We have been working with this dealership for over twenty years and have never been disappointed with the sales group or the service department.

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DealerRater May 20, 2025

Staff is very helpful, kind & professional. Addressed our concern & resolved our issue! Would highly recommend them!

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DealerRater May 19, 2025

Great customer service! John was very helpful and made our purchase experience perfect. We are so excited about our new 4-Runner TRD premium.

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DealerRater May 18, 2025

Excellent service! Fast, efficient and friendly. I really appreciated the extra help received on how to manage multiple drivers with the navigation system.

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DealerRater May 18, 2025

Sales team is professional and hand off to associates to reduce time when not available. Provide best price and financing options. Financial documents handled efficiently that made it a good experience.

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DealerRater May 18, 2025

We had Brian Z. as sell person and he went above and beyond our expectations. He was very professional, respectful and kind. He helped set up OnStar and XMSirius, explained how to use programs that GMC news cars have with patience and a smile. Highly recommended. He handle the GM card points, military discount and the trade as a pro. Couldn't leave the dealer much happier.

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DealerRater May 17, 2025

Purchased my 4Runner from Rhinelander Toyota and have all required servicing performed there. Great service team, professional and knowledgeable. Always pleased with their work.

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DealerRater May 17, 2025

Took my Toyota in for new tires and a full service. Great job by the entire crew! Their lounge area is comfortable and their service team kept me informed.

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DealerRater Jan 28, 2025

This car dealership is shadey as it gets I took my car and it wouldn't shift rite they told me they took it for a ride and nothing wrong w it. Then it woukdnt even move out the stall,end result they tell me glue my stick shift someone Def did that,now they won't give proof of that why. Hide stuff for who did it I've had alot push back from ur local cops,a shadey lawyer situation and p sure they help police put a tracker on my car. I paid alot get full heating ... Read More

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DealerRater Sep 4, 2024

Don't take good care of their customers. Bought a truck from them. No responses from some of the people that work there. Something happening and they won't with you. Look somewhere else for a vehicle.

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DealerRater Aug 20, 2024

My salesperson was not very informed about the vehicle I was purchasing and it’s supposed arrival time.

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Google Jul 13, 2024

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Google Jul 12, 2024

Heather and Jake were extremely Helpful with getting me into a brand new Vehicle! I highly Recommend stopping by and seeing the Rhinelander GM Crew!! Thank you guys SOOO MUCH!!

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Google Jul 12, 2024

Brian was super friendly and made the whole process easy to do. I'm happy with my purchase

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Google Jul 12, 2024

Air bag recall and oil change was handled great!

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Google Jul 12, 2024

I was in a bind when a transmission cooler line failed while vacationing in the North woods. I had taken the vehicle to a closer dealer that shall remain nameless. After receiving a $9200 quote for a new transmission I trailered the vehicle to Rhinelander where the lines were replaced and I was on my way within two days for less than $600 dollars. Joe in the service department went above and beyond to get my parts shipped in and got my family back on the road. Kudos to you all in Rhinelander Ten out of ten.

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Google Jul 12, 2024

I highly recommend purchasing a vehicle from Rhinelander Toyota. From starting with communicating with Megan online and setting up an appointment, meeting Debbie at the door and her taking all the time we needed for her to explain/show everything to us and answer all of our questions, then talking with Kevin about our trade in, and ending with discussing other options for our vehicle with Jason. Everyone was so friendly and helpful! Purchasing our vehicle was actually FUN! We will always purchase our vehicles from them from now on! If you are looking for a new or used car, ... Read More

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Google Jul 11, 2024

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Google Jul 9, 2024

We drove over from MI to WI for an event. About 30 minutes north of Rhinelander, we hit a deer that smashed our driver's side window. We drove down to the dealership to see if they possibly had a window in stock. Unfortunately they di not, but they did take our vehicle in to clean up some of the glass and put plastic over the window. They had us in and out in about 40 minutes and didn't charge us anything for their time. Great, helpful people are hard to find. They definitely have some here.

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Google Jun 28, 2024

Excellent service from scheduling to completion! I like the simplicity of the oil change lane at Rhinelander Chevy. Quick, easy and thorough. Excellent dealer service.

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Google Jun 28, 2024

Exceptional service all around, as always!

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Google Jun 26, 2024

I bought a 2015 Ford F350 diesel from Scott Brass, I thought they treated me fair and reasonable, I’d definitely buy another vehicle from them and will be recommending them to friends thanks again!

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Google Jun 25, 2024

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Google Jun 22, 2024

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Google Jun 20, 2024

Was the most simple vehicle purchase I’ve ever done. Seth and the Team made every part of the process fast and easy.

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Google Jun 19, 2024

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Google Jun 18, 2024

We had a great experience buying our vehicle. Haylee was helpful and we did not feel pressured to buy.

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Google Jun 18, 2024

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Google Jun 16, 2024

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Google Jun 16, 2024

You done great.Scotts great salesman. No pressure. Explained all the features on the Suv .and how they work.

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Google Jun 15, 2024

Great service team and fast quality work.

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Google Jun 14, 2024

The people that work at Rhinelander GM are absolutely wonderful. I will continue to do all my business with them. Its nice to know there are still people out there that actually care about you

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Google Jun 13, 2024

It was a great car buying experience, everyone was polite, professional and not pushy. Thank you to the people that made the experience a great one from our saleslady Haylee, front office team Jack and Brock and all the employees behind the scenes. If your looking for a non pressure dealership, I would look no further!!

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Google Jun 13, 2024

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Google Jun 12, 2024

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Google Jun 12, 2024

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Google Jun 11, 2024

Great dealing with the service department! Excellent dealership.

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Google Jun 10, 2024

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Google Jun 10, 2024

Very professional

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Google Jun 10, 2024

We had a great experience with all the employees at Rhinelander. Mike was great to work with.

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Google Jun 8, 2024

Rhinelander GM Auto Group is second to none! From my first initial contact to being handed my keys, first class service. I had the pleasure of working with Heather Schmitt. She’s extremely knowledgeable about the product, professional and not pushy at all. I live 70 miles away and Heather even delivered the truck personally to me. She goes way above and beyond to make you happy!!! I highly recommend her and I’m one tough cookie to please! Thank you Heather! Great job😃💯 Linda Plumley

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Google Jun 6, 2024

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Google Jun 6, 2024

Matt Stenz provided us with a great experience from start to finish; responsive, professional, genuine and caring. This was our first experience with Rhinelander GM Auto Group, and it won’t be our last. Also, Jack Beery, what an awesome Team WOW!!

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Google Jun 6, 2024

Everyone was so nice and helpful. Seth was super nice! I would recommend him to anyone.

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Google Jun 5, 2024

Great service! Identified the problem and fixed it quickly.

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Google Jun 4, 2024

Everything went great. Very easy experience buying from Scott

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Google Jun 4, 2024

The Rhinelander GM dealership is great. Very clean and everyone is extremely nice but professional. Brian Z is the best - ask for him when you visit. Brock and Jack are also super great and honest. All around a great team and a great representation of the GM brand. Highly recommended

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Google Jun 4, 2024

From the scheduler to the intake to the mechanic, everyone was friendly, competent, and quick. And what i thought might be an expensive issue was not so trustworthy there! Btw there is fresh popcorn and sodas in the waiting room so nice touch!

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Google Jun 4, 2024

Very happy that the service dept went above and beyond to get my vehicle done in a very timely. I would highly eecommend them

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Google Jun 3, 2024

Excellent service! Loved the vehicle inspection video too! Thank you!

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Google Jun 3, 2024

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Google Jun 2, 2024

Great job. Efficient!!

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Google Jun 2, 2024

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Google Jun 2, 2024

Amazing service from Brian and Justin. Made me feel comfortable and at ease. Very knowledgeable. Very patient with me on making the right choice. Thank you for the excellent service.

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Google Jun 1, 2024

The experience was one of the easiest I ever had buying a vehicle. They found the one I wanted and had it there in 3 days. The staff is second to none. I would highly recommend Rhinelander gm.

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Google May 31, 2024

Was much better than my last dealing

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Google May 31, 2024

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Google May 31, 2024

Scott & his other team members were very nice & easy to work with!

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Google May 30, 2024

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Google May 29, 2024

Fast, thorough, and friendly. My favorite place for service!

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Google May 29, 2024

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Google May 29, 2024

Quick, fast, & friendly.

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Google May 29, 2024

Fast friendly service

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Google May 28, 2024

Awesome experience!

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Google May 27, 2024

Came down to buy jeep ended up leaving with a terrain. Ashley was very helpful and not pushy, she made the process super easy. Car was cleaned and was able to meet my expectations of what buying a vehicle should be like. Would recommend ashley and this dealership for a place to buy a new or used vehicle.

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Google May 27, 2024

My temp sensor and thermostat decided to fail while up this way when we were heading back to our cabin after visiting some friends. This was 9:30pm. Got home, researched the problem and it pointed to the above mentioned parts. The next morning I called a GM dealer Ive used in the past but they said they wouldn't have time to help me. I then called Rhinelander GMC, talked to Janelle who said she could get me in at 1pm. They had the parts, were able to make the repairs and was able to use my extended warranty. I ... Read More

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Google May 25, 2024

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Google May 25, 2024

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Google May 25, 2024

Great service, Scott Brass is a great salesman he worked hard to get us a great deal. We love our Trax!

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Google May 25, 2024

I have had my oil changed for the 15 years at this shop. I now have an Audi instead of a Chevy. They were very accommodating in servicing my vehicle. Parts were ordered and the oil change happened the same day. Awesome service. Thank you!


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